TradeStation Support

We love TradeStation. Sunny uses TradeStation to trade. Sam's and Sunny's books were written with and about TradeStation and EasyLanguage.

Nevertheless, recent changes in their corporate structure have led to TS not answering the telephones and rather relying on Chat Sessions, that take hours to get to your question.

To help users with ordinary questions, we have initiated TradeStation Support for a very reasonable per 5-minute block. Most questions can be answered in that time.

I had a caller not too long ago who needed to know how to restore TradeStation from backup. We spent 20 minutes on the phone and a remote viewer app so I could work on his computer, and I taught him how to do it and we did it together. He had waited 3 hours online for TS to help him to no avail. Needless to say he thought it was well worth the $100 he spent to make the rescue.

If you need help with TradeStation, give Sunny a call. If you have a more esoteric question she can field the call to her "sources" to get it solved. In any case, we'll be faster than waiting on hold.

If you want to explain your problem first through the following form, please feel free to do so. Be sure to leave your email and phone number and we'll get it taken care of.

Questions & Answers

Ask Us Your Questions Here

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Your Question?

Questions and Answers

Q:	How do I change the color of the Data Window to match my Background?
A:	While on a Chart choose Settings > Preferences > Display > DataTips: and then check Use Windows system colors for the DataTip
Q:	How many symbols can I have in a RadarScreen Window?
A:	2000. And then it runs slower. Or, if you have any indicator on the RS that requires history you can only have 1 ,000.
Q:	What in Heaven's name is MaxBarsBack?
A:	MaxBarsBack ("The maximum number of bars study will reference") is how many bars BACKWARDS into the past will a study need to reverence. "Close > Close [01]" requires a MaxBarsBack no less than one. "Value1 = Average (Close, 07)" requires a MaxBarsBack value of at least seven. Close crosses above Average (Close, 07) requires a MaxBarsBack value of at least eight because it requires the average of one bar ago (07 + 01 = 08). Generally, MaxBarsBack is left at the default of setting of 50 because, at the time EasyLangauge was created, a 50 period Moving Average was about as far back as most persons looked. Today 200 may be used frequently but often it is worth the effort to calculate that without using, and adjusting, the MaxBarsBack buffer. Changing the MaxBarsBack setting in the midst of an optimization cycle means you have altered the data set used for previous decisions so I always advise going back to square one and starting the cycle over with the new MaxBarsBack setting / data set.
Q:	I got a warning, something about MaxBarsForward. What does that mean?
A:	There is a setting, I believe on the "Window" settings dialog, for "bars to the right. If you want to extend your reach into the future - offsetting a Plot to the right, drawing a TrendLine, etc - then the "Bars to the right" setting must be large enough to encompass that reach/stretch.
Q:	I got a warning, something about MaxBarsForward. What does that mean?
A:	There is a setting, I believe on the "Window" settings dialog, for "bars to the right. If you want to extend your reach into the future - offsetting a Plot to the right, drawing a TrendLine, etc - then the "Bars to the right" setting must be large enough to encompass that reach/stretch.
Q:	The TSEL (TradeStation EasyLanguage) reserved word "EntryPrice" definition is ambiguous. I thought it would give me the actual entry price so I would know the actual fill price instead of what the strategy calculates should be the fill price. It doesn't appear to do that. Also the TS function "SetProfitTarget" also seems to work off the strategy-calculated fill price, not the actual fill price. I liked using the SetProfitTarget function because it could execute a fill on the same bar as the entry. TSEL doesn't allow us to program something differently. Is there a way to know the actual fill in a strategy?
A:	All of the Classic EasyLanguage trading engine runs off the fill assumptions... I assume your Historical entries are not in question? Let's go back a second, if you are at the right edge of the chart (real time) and if you tell the Strategy (Properties for all) to "Strategy will fill non-historical orders only when the TradeManager reports them as filled." then yes, indeed, I would expect the EntryPrice to be accurate. As far as "a way to know the actual fill" the answer is "Yes." and involves using one or more of "StrategyHost", "PositionsProvider" and/or "OrdersProvider". As I am just now delving into some of these questions I do not have a definitive answer at this moment. Yeah, I looked in the Dictionary and StrategyHost is probably (most definitely) the best choice.
Q:	The "Data Tips" (yes, I already know about the Data Window) is difficult to read, how can I make it more legible?
A:	Click Settings, "Display" tab, in "DataTips" section enable "Use Windows system colors for the DataTip"
Q:	What is the symbol for the VIX?
A:	$VIX.X

Consulting Packages

Sunny has been teaching others to trade almost as long as she has been trading. Helping struggling novices over the hurdles is a passion of hers. Sunny has won awards for her teaching and consulting, being #1 in several categories. Sunny can teach you how to use TradeStation & MultiCharts and EasyLanguage and PowerLanguage, TC2000, VantagePoint, NinjaTrader, Genesis Navigator, and MetaStock so you don't spend months struggling on your own. If you have a concept you want programmed, she can do it for you or teach you how to do it yourself. Click Here.

Strategies, Indicators & Custom Programming

We provide a wide range of software programmed by Sunny for her own trading. We are not a churn and burn shop that puts out lots of indicators for sale, just to have products to sell.

Each of these unique products is available to help others in their quest for profits. And, they are used by Sunny in her own daily trading. The software includes indicators that make trading smooth and easy, and strategies that can even be automated to provide hands-off trading. Click here for a full list, descriptions, charts and prices.

Trade Along with Sunny

NOW AVAILABLE: Live Trading with Sunny EVERY MORNING. (Trade Along with Sunny - TAWS) Want to see and hear how Sunny trades with SunnyBands? Listen to her reasoning and watch as she places trades. Here's your chance. Subscribe Here.

PERFORMANCE 2024 to Date:

Quips & Quotes

"Hi Sunny, wanted to share with you my profits for the day and say thank you! $19,412.50." -S. S., Mission Viejo, CA

"I wanted to let you know how helpful your daily trading room sessions have been. It is refreshing to see someone trade live and answer any questions that we have. It is so much better than a service that just wants to sell you something and send you on your way. This is really speeding up my learning and I look forward to trading along with you. Thanks for all you are doing to help people learn the art of trading." - Rick N.

"I had the fortune of meeting Sunny Harris and her excellent trade software SunnyBands. From the beginning, she gave me all her support, even though I didn't have any experience with day trade and English is not my first language she is always available for any questions. I tested SunnyBands free trial and the results were amazing $3.5K in the first week, I asked for another free trial and she was able to help me, I did it again, and after these records, I decided to buy the license for Sunny Bands. Thank Sunny for your unconditional support and your excellent software." -Juan R.

"I have studied swing and day trading for 10 years primarily with Gann methodology but I might be able to say I have studied it all. I lead a monk's life studying 12 hrs a day. I have found SunnyBands correlate to the high work of mathematics in price and one tool I treasure now for my chart analysis and trading. The first day I loaded SunnyBands I made $275 with one contract in about a minute; I thought to myself how can this small monthly fee not pay for itself? The opportunity to trade with such an experienced trader as Sunny is a real gift; the experience you will get in a year will be priceless. Doing this each trading day with Sunny will train your subconscious mind to become a consistent winner in the market. If you are thinking with a poverty mindset you will have a long hard road; don't do that. This is really awesome to be able to trade with each day and so appreciative of you doing this. To live trade as a mentor like you do is very hard and much respect and appreciation for you doing this Sunny!" - Arthur M.

"Well, I just want to say the I LOVE them !!!! ( your bands )....I've torn apart Bollinger Bands, Keltner etc, etc... and NOTHING comes CLOSE to what YOU have created.... :-) I've talked to CMT's who've said "oh yeah.... they're just Bollies".....and I almost spit out my coffee! I've watched your videos where you are walking a new customer through their use... and I "got it all" ( understood )... the "turns" are RIGHT THERE!.... Bollies are too general....and Keltner which Rashke says she likes....are only a hair better than Bollies.... YOURS blows both of them away.....of course YOU already know that." - Marius V.

Podcasts

The Podcasts of John Bolllinger, Steve Nison, Gene Inger, Hima Reddy, Brad Matheny, William Eng, Louis Navellier, Cynthia Kase, Howard Getson, Jake Bernstein, Arch Crawford, Henry Weingarten, Robert Pardo, Sherman & Tom McClellan, Stan Ehrlich, Steven Primo, Carolyn Boroden, Markus Heitkoetter, Dan Passarelli, Ted Hearne, Larry Pesavento, Norm Winski, Greg Morris, Larry Williams, Linda Bradford Raschke, Anka Metcalf and Robert Colby are now posted. Enjoy these great interviews. And after that whom would you like to see next?

Sunny's Indicators

You've had plenty of opportunites to watch how Sunny trades. There's the Live Trading Room, lots of Appearances, YouTube videos and Live Demos. If you have not yet been introduced to SunnyBands and how Sunny uses them, sign up here to get the Replay of the event.

WHAT ARE YOU MISSING?

Several features of Sunny Side of the Street are missing from previous issues. Natural Numbers, Scan of Stocks, DMA_H RS, PHW Scan, and more. What would you like to see me bring back? Comments.

HAPPY HALF HOUR! We will have the next HHH on Wednesday December 4th at 1:15pm PT.Sam Tennis and I will be hosting the Next Free Networking Event for all Traders new and old to join in the discussion and "get to know each other" event. It's a great place to make new friends. Sign Up Here. This Free meeting of like minds will be held once a month, on the 4th of each month. We all have a great time and share liberally on the 4th of evey month. It's a lot of fun! Don't miss it next time. Click HERE to join us. You must be registered to get the invitation and link.

Free Live Demo Replay available Here.

If you would like to continue receiving this weekly newsletter every week, please SUBSCRIBE. It helps the cause.

FREE 7-Day Trial of Sunny's Most Powerful Indicators. Click Here. You have 7 (calendar) days to use it' full functionality and learn! I can only take 20 trials per month and all start on a Monday. Get your request in early.

EasyLanguage Forum Want to learn EasyLanguage (EZL) the EASY way? Here is the REPLAY (with video and slides). 5 1-hr lessons will take you through all the steps with Sunny Harris and Sam Tennis.

FREE 7-day Trial of Sunny's most Powerful trading indicators. Not sure about buying them? Take the trial. Most make enough during the Free Trial to cover the investment.

The Definitive Guide to TradeStation's EasyLanguage & OOEL Programming--Vol I: Programming Guide and Vol II: Reference Guide NOW AVAILABLE on Amazon.com.
Go to www.easylanguageooel.com, register as a Free Member and I'll send your FREE indicators wi th your proof of purchase